Okay, show of hands: how many of you have watched, in awe, as your seven-year-old beat your high score at Angry Birds, or created a music playlist on your iPod. โWe are parenting the first
generation of truly online kids,โ says Lynn Hargrove, Director of Consumer Solutions for Norton by Symantec, a maker of antivirus and computer safety software. โTheyโre growing up with technology. They donโt fear it. Itโs how they communicate.โ From Smartphones to Facebook, iPads to YouTube, texting to Twitter to Instagram, welcome to the world of the 21st century child.
Like most great human advances, communications technology is a double-edged
sword: itโs both marvellous and terrifying. How are parents dealing with it? In partnership
with Norton, we surveyed more than 1,600 parents from across the country to find out. The answers were illuminating and far reaching, but one thing is clear: online safety is a major issue among Canadian families, and parents need to be involved and informed
about what their kids are doing. โItโs no longer acceptable to say โMy kid knows more than me,โโ says Lynn. โParents need to become educated and there needs to be an ongoing discussion in every home about technology use and how to stay safe.โ
How do you establish safe cyber activity in your house?
For parents of children 5-7: Have a list of safe websites they can visit.
For parents of children 7-12: Have a set time limit and use parental monitoring software.
For parents of teens: Regularly chat about safe online activities.
Lynn says:
- Sit down with your child and ask questions like โWhat interests you?โ, โWhat websites do you like?โ โWho is on your chat list?โ Once you build a dialogue of trust, youโre able to get to questions like โHave you ever been somewhere on the Web that has made you uncomfortable?โ The key is to open the door slowly and build trust.
- Parental control software is the first line of defense. Make sure
there is a password on your childโs phone. Simple things like that can go a long way. Itโs about creating layers of protection. - Teach your kids about safety. You wouldnโt send them out to the mall without talking to them first, so donโt send them onto the Internet without first preparing them.
Left to their own devices…
Kids ages 5-7 want tablets, while kids 13 and over pressure their parents for smartphones.
โHigh speed internet seems like a necessity for school-aged children. The pressure to get a tablet, iPad etc., is not from my own children, but pressure is from other students who are allowed to use their electronics during school. This has created a clear divide between those who can afford them and those who canโt. Very sad.โ – Lori, Cranbrook, B.C.
โAll the kids have them โ itโs hard to tell your child no. Especially if their homework plan is online. My child is 10 and has to consult the Internet for homework, and the teacher has a website for the class that he needs to refer to as well.โ – Jennifer, Montreal
What is parentsโ biggest fear of kids being online?
For parents of kids 5-12, it's exposure to indecent material. For parents of teens, it's racking up charges online. Other fears? Giving out too much personal information, cyberbullying and online predators.
Lynn says:
Identities are bought and sold every day on the black market. Your childโs identity is as
valuable as anyone elseโs. A lot of kids have their own bank accounts, credit cards โ keeping their info private, and their identity safe, is paramount.
Do you feel you have control over your childโs online reputation?
Six out of 10 parents of kids 5-7 say yes. That number drops to less than 3 out of 10 for parents of kids 13+. 71% of parents of kids 13+ do not know their childโs online passwords. Do you?
82% of parents who have kids over the age of 13 feel they have no control over their childโs online activities.
โI just hope that I have instilled the right things in them to keep them safe, and that I have the lines of communication open so they know I am here to listen.โ – David, Edmonton
โItโs difficult to monitor when our home has wireless and smartphones allow unlimited access to the Web.โ – Cassidy, Vancouver
Lynn says:
Parents really feel unsure about what their kids are doing online, because they donโt necessarily have control. Children have access on these devices at school, at the library
โ you can no longer limit Internet access. We are a connected society, and thatโs great, but the onus is on parents to teach online safety, and what can happen if you donโt obey the rules.
Protecting kids…
More than three quarters of parents consider cyberbullying to be a major problem.
โKids can no longer hide from their bullies. They leave school, and get bullied online.
Home is no longer a safe place.โ – Ravina, Surrey. B.C.
โWith my children, we tell them to THINK: is it True, is it Helpful, is it Inspiring, is it Necessary, is it Kind. If what they are going to say, respond to, or post meets this criteria,
itโs OK. If not, better not say anything.โ – Kevin, Bedford, N.S.

Click here to read what ParentsCanada Editor Janice Biehn and Lynn Hargove of Norton by Symantec said about the survey on Canada AM.
Originally published in ParentsCanada magazine, August/September 2013.